PRIVACY POLICY

Any reference to ?we? or ?us? in this privacy policy shall mean Pennington Marketing Ltd t/a MyReclaim This privacy policy applies to www.myreclaim.co.uk which is owned and operated by Pennington Marketing Ltd

Throughout this privacy policy ?you? means the customer.

We believe you deserve the utmost respect when it comes to the security and use of your personal information, so we have described how we look after your information as clearly as possible.

INFORMATION WE COLLECT

We collect information about you in which you provide to us through our website and through communications with us.

In addition to the personal and financial information you submit (or we collect), we may collect information about your computing including, where available, your IP address, operating system and browser type.

We may also record and/or monitor calls for quality checks and staff training.

INFORMATION WE HOLD

We will hold information about you including: name, address, phone numbers, email address, date of birth, employment and banking and financial details.

We will also hold information about you from when you contact us and when we contact you.

Any other information which we reasonably need to operate your account or fulfil our regulatory obligations will also be held by us.

HOW WE WILL USE THE INFORMATION ABOUT YOU

We will use this information to deliver our mis-sold PPI reclaim service to you. Our initial contact will be in relation to this service, as you will have enquired for the service.

We will also use your information to help identify, develop or improve products that may be of interest to you. We will contact you by email, SMS, letter, telephone or in any other way about our products and services, unless you tell us that you prefer not to receive marketing.

The information will be used to enable us to monitor and analyse our business. This information may be provided to independent external bodies such as governmental departments and agencies to carry out research.

Your data may also be used for other purposes for which you give your permission or where we are permitted to do so by law or it is in the public interest to disclose the information or is otherwise permitted under the terms of the Data Protection Act 1998.

INFORMATION WE SHARE

We will keep your personal information confidential and only share it with others for the purposes explained in this policy.

We will not under any circumstances sell or share your data with third party marketing companies. We may however share the following information about you:

  • Within Pennington Marketing Ltd;
  • With any firm, organisation or person who provides us with products or services or who we provide products and services to;
  • With any payment system we may use;
  • With regulatory and governmental authorities� ombudsmen, or other authorities, including tax authorities, including those overseas, where we are requested by them to do so.

ACCESS TO YOUR INFORMATION

You have the right to request a copy of the information which we hold about you. This is called a Data Subject Access Request, which you can make by writing to: info@myreclaim.co.uk or writing to 2nd Floor, Vantage Point, Hardman St, Manchester, M3 3HF. We charge a fee of �10 for this request which is payable to the business. We may also charge a further administrative fee when you request for us to provide further copies of the information already provided to you.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. We will respond to your request within one month of receiving your request. We will inform you of the third parties to whom your data has been disclosed.

YOUR RIGHT TO WITHDRAW CONSENT

You have the right to withdraw your consent at any time. You can do so by informing us through writing, email or telephone with the contact details provided in the contacting us section. We will action your request immediately or within 1 working day.

CHANGES TO OUR PRIVACY POLICY

We keep our privacy policy under regular review and we will place any updates on this webpage. This privacy policy was last updated on January 2018.

CONTACTING US

You can contact us at:

  • Phone: 0161 791 5566
  • Email: info@myreclaim.co.uk
  • Post: My Reclaim, 2nd Floor, Vantage Point, Hardman Street, Manchester, M3 3HF

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